Your Privacy Matters

Privacy Policy

Last updated: January 1, 2024

Our Commitment to Your Privacy

At Coordon, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event coordination platform. We are committed to protecting your personal information and your right to privacy.

Information We Collect

Personal Information

When you register for an account, we collect:

  • Name and email address
  • Company/organization name
  • Phone number (optional)
  • Billing information (for paid plans)
  • Event details you choose to store

Usage Information

We automatically collect certain information when you use Coordon:

  • Device and browser information
  • IP address and location data
  • Usage patterns and feature interactions
  • Performance and error data

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments and questions
  • Send marketing communications (with your consent)
  • Improve and personalize your experience
  • Monitor and analyze usage patterns
  • Detect and prevent fraud or abuse

Data Protection

We implement appropriate technical and organizational security measures to protect your data:

  • 256-bit SSL encryption for data in transit
  • Encrypted storage for sensitive information
  • Regular security audits and updates
  • Limited access to personal information
  • SOC 2 Type II compliance
  • GDPR and CCPA compliant practices

Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these situations:

  • With your consent
  • With service providers who assist our operations
  • To comply with legal obligations
  • To protect rights, privacy, safety, or property
  • In connection with a business transaction (merger, acquisition)

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with supervisory authorities

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we need to retain it for legal obligations or legitimate business purposes.

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Coordon is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will notify you via email and/or a prominent notice on our service for material changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@coordon.com
  • Phone: 1-800-EVENT-FLO
  • Address: Coordon Inc., 123 Event Plaza, Suite 400, San Francisco, CA 94105